RebelCare logo

RebelCare is the support arm of ZeroTurnaround that helps companies with onboarding and technical support. We’re here to ensure you have a great experience with us. Meet some of the members of the team dedicated to getting you up and running with our solutions and find the right RebelCare package for your needs.

Meet the team

Erin Conrad

Vincent Tamer

Jessica Wise

Rob Hicks

Our RebelCare Pledge

Collectively, we promise to work with every Rebel, whether you’re using JRebel, XRebel, JRebel for Android or XRebel Hub.

Every Rebel who joins our alliance is eligible for RebelCare – our promise not to leave you without support after your purchase.

Includes:

  • A personalized training webinar hosted by ZeroTurnaround
  • A dedicated Customer Success representative to help through the process of not just getting started but using each tool

For teams that may require extra assistance, we are pleased to offer premium packages as well. You can choose RebelCare Professional to get dedicated support or RebelCare Enterprise if you have 100 or more seats of our products.

RebelCare

Included

RebelCare Professional

$75/seat /year

RebelCare Enterprise

$95/seat /year

Product onboarding webinar sessions

yes yes yes

Dedicated Customer Success representative

yes yes yes

Dedicated Technical Support e-mail & expedited resolution

yes yes

On-site configuration and onboarding assistance

yes

Customized Collateral (Installation Guides, Case Studies, ROI Documentation, etc.)

yes

Dedicated Technical Services Manager to run onboarding webinars

yes

Educational sessions by Java Champions Simon Maple and Anton Arhipov at your company campus

yes

Minimum license requirement

yes

How do I sign up?

Questions? Want to add a premium option to your existing account? Send us an email at help@zeroturnaround.com!